Privacy Policy

Last updated: January 24, 2026

NeatSnap ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web service.

Information We Collect

Personal Information

When you create an account, we collect:

• Email address
• First and last name
• Password (encrypted)

Financial Data

When you use our expense tracking features, we collect:

• Expense amounts, merchants, and categories
• Budget information
• Receipt images (if you choose to upload them)
• Income records

Usage Data

We automatically collect certain information when you use the app:

• Device information (type, operating system)
• App usage patterns
• Error logs for debugging purposes

How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Process your expenses and generate insights
• Send you important notifications about your account
• Process payments for premium subscriptions
• Improve our app and develop new features
• Respond to your support requests

Data Storage and Security

Your data is stored securely using industry-standard encryption. We use:

• SSL/TLS encryption for data in transit
• Encrypted database storage
• Secure cloud hosting providers (Railway, Supabase)
• Regular security audits

Third-Party Services

We use the following third-party services:

• OpenAI: For receipt scanning and data extraction. Images are processed but not stored by OpenAI.
• Stripe: For payment processing. We do not store your full credit card information.
• Resend: For sending transactional emails.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only:

• With your consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in operating our app (under strict confidentiality agreements)

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt out of marketing communications

Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@neatsnap.app